Privacy Policy

At SACHIN & BABI, we believe that elegance extends beyond our designs to every aspect of your experience with us. Just as we meticulously craft our Ball Gowns, Cocktail attire, and Daytime separates, we are equally dedicated to protecting your privacy with care and sophistication. This Privacy Policy outlines how we collect, use, and safeguard your personal information, reflecting the same commitment to refinement and security that defines our brand.

1. Information We Collect

To provide you with a seamless and personalized experience—from exploring our DRESSES and CLOTHING collections to finalizing your payment—we may collect the following types of information:

• Personal Identification Information: Name, email address, shipping and billing address, and phone number when you make a purchase or create an account.
• Payment Information: Credit/debit card details (processed securely via our payment partners), PayPal account information, and billing details. We do not store full payment card numbers on our servers.
• Order Details: Items purchased, sizes, preferences, and occasion type (e.g., BRIDAL PARTY, Bachelorette Party, Ceremony).
• Technical and Usage Data: IP address, browser type, device information, pages visited on our site, and interaction with our menus (e.g., ACCESSORIES, Bags, Bridal Separates).
• Communication Records: Correspondence with our team via email or other channels.

2. How We Use Your Information

Your information allows us to create a tailored, secure, and effortless journey, much like the transition of our collections from Desk to Dawn. We use your data to:

• Process orders, arrange shipping, and manage returns for our global clientele (excluding select remote regions and parts of Asia).
• Provide customer support and respond to inquiries at [email protected].
• Enhance your browsing experience by suggesting styles aligned with your interests (e.g., Black, Blue, Column, or Ball Gowns).
• Communicate about orders, promotions, and new collections—always with the option to unsubscribe.
• Ensure the security of our website and payment systems, protecting against fraud.
• Comply with legal obligations and maintain the integrity of our services.

3. Sharing and Disclosure of Information

We treat your data with the discretion and respect befitting our BRIDE and BRIDAL PARTY clients. We do not sell your personal information. Data may be shared only in these refined circumstances:

• Service Providers: Trusted partners who assist with payment processing (VISA, MasterCard, JCB, PayPal), shipping, IT services, and marketing—all bound by strict confidentiality agreements.
• Legal Requirements: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, sale, or acquisition of SACHIN & BABI assets, with notice to users.

4. Data Storage and Security

Your trust is our utmost priority. We implement advanced security measures to protect your information:

• Data is stored on secure servers with access limited to authorized personnel.
• We use industry-standard encryption (SSL) throughout the checkout process, ensuring your payment details are protected.
• While we strive for the highest standards, no online transmission is 100% secure. We continuously update our protocols to safeguard your data.

5. Your Rights and Choices

You have the right to manage your personal information with ease, consistent with applicable privacy laws (including GDPR, CCPA, and others):

• Access and Correction: Request a copy of your data or update inaccuracies.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails.
• Data Portability: Request your data in a structured, machine-readable format.
• To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance your browsing experience, much like how we curate our collections for effortless discovery:

• Functional Cookies: Remember your preferences, such as region or language.
• Analytical Cookies: Help us understand how visitors interact with our menus (e.g., CLOTHING, DRESSES, ACCESSORIES) to improve site design.
• Marketing Cookies: Allow us to show relevant advertisements for our Cocktail or Daytime collections on other platforms.
• You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. International Data Transfers

As a global brand serving celebratory moments worldwide (excluding select remote regions and parts of Asia), your data may be processed in countries outside your residence. We ensure such transfers comply with applicable laws and are protected by appropriate safeguards.

8. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the effective date.

9. Contact Us

Effective Date: October 2023